Privacy Policy

1. Overview

This Privacy Policy explains how Rental Minimum Standards (“we”, “us” or “our”) handles information when you use our mobile application, website and related services. By using our services, you acknowledge the practices described in this policy.

2. Information we collect

Account and profile information

This may include your first name, last name, email address, phone number, account role, login details and account status.

Property and inspection information

This may include property addresses, property details, owner or contact information, inspection answers, notes, checklist progress, compliance results, generated reports and related records.

Photos and files

When you choose to upload or capture evidence, we may process property photos, report files and other documents that you submit through the service.

Device and technical information

We may receive device type, operating system, app version, device identifiers, notification tokens, IP address, diagnostic logs and information required to maintain security and app performance.

Invitation and collaboration information

When users invite others to a property or report, we may process the invited person’s email address, assigned role, invitation message and invitation status.

3. How we use information

We may use information to:

• Create and manage user accounts.
• Provide property inspection and compliance features.
• Store inspection answers, notes and evidence.
• Create, display, download and share reports.
• Manage invitations, permissions and assigned work.
• Send service messages and push notifications.
• Protect accounts, investigate errors and prevent misuse.
• Improve the reliability, usability and performance of the service.
• Comply with applicable legal obligations.

4. How information is shared

We may share information only where reasonably necessary, including:

• With users you authorise, such as landlords, property managers or technicians connected to a property.
• With infrastructure, hosting, notification, analytics, email or storage providers that help us operate the service.
• When required to comply with law, legal process or a valid government request.
• To protect the rights, safety and security of users, the public or our service.
• As part of a business transaction, subject to appropriate safeguards.

We do not sell personal information for money.

5. Data storage, retention and security

We use reasonable administrative, technical and organisational safeguards designed to protect information. No internet service or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to provide the service, maintain required business records, resolve disputes, enforce agreements and meet legal obligations. Actual retention periods should be documented by your organisation before this policy is published.

6. Your choices and requests

Depending on where you live, you may have rights relating to access, correction, deletion, restriction or objection to certain processing. You may also disable push notifications in your device settings.

To request access, correction or deletion, contact us using the email address below. We may need to verify your identity before completing a request.

7. Children’s privacy

Our service is intended for adults managing or inspecting rental properties and is not directed to children. We do not knowingly collect personal information from children through the service.

8. Changes to this policy

We may update this Privacy Policy when our services or legal obligations change. We will post the updated policy on this page and revise the effective date.

9. Contact us

Questions or privacy requests can be sent to support@example.com.

Before publication, replace this section with your legal entity name, business address and any additional privacy contact details required for your operation.